A Brisbane unit owner is facing bankruptcy after a serious defect in her new $1.7 million luxury apartment caused thousands of dollars worth of damage, forcing her family to move out.
Dr Carter said she first raised issues with the developer and her body corporate, and also complained to Queensland's Building and Construction Commission (QBCC). The QBCC ordered construction company Maxcon to fix the leak and later closed the case file after some works were carried out.
After complaining to the Office of Fair Trading that her unit was not fit for purpose, Dr Carter was told the matter was classified as a "warranty" issue, suggesting she could take civil action in court.
She said she had been left thousands of dollars out of pocket after renting another property.
"We're in limbo," she said. "We're caught in a stalemate between parties — I feel like collateral damage in a financial equation and it's just not good enough — it's my home."